Privacy policy

Last Updated: July 19, 2026

At Restore Nutra ("we," "us," "our"), accessible from restorenutra.com, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data when you visit our website or place an order with us.

Information We Collect

When you browse our website or place an order, we may collect the following types of information:

  • Personal Identification Information: Full name, phone number, email address, shipping address, and billing address.
  • Order Information: Products purchased, order value, payment method (including Cash on Delivery preference), and order history.
  • Technical Information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
  • Communication Data: Any information you share with us via email, WhatsApp, phone calls, or our contact form, including customer service inquiries.

How We Use Your Information

We use the information we collect to:

  • Process, confirm, and deliver your orders, including Cash on Delivery (COD) orders.
  • Communicate with you regarding order status, delivery updates, and confirmation calls.
  • Respond to customer service inquiries and resolve complaints.
  • Improve our website, products, and overall customer experience.
  • Send promotional offers, newsletters, or updates, where you have consented to receive them.
  • Prevent fraudulent orders and verify COD order authenticity through confirmation calls or messages.
  • Comply with applicable legal and regulatory obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You may choose to disable cookies through your browser settings; however, this may affect certain features of the website.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Courier and delivery partners, to facilitate order shipment and COD collection.
  • Payment processors, where applicable, to complete online transactions securely.
  • Service providers who assist us in operating our website, marketing, and customer support, under confidentiality obligations.
  • Legal authorities, where required by law or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order processing, customer support, and legal compliance requirements.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal data, subject to legal and contractual obligations.
  • Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details provided in the Contact Information section below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies separately.

Children's Privacy

Our products and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Restore Nutra Office 102, 1st Floor, Plot No: 176-C, Al-Murtaza Commercial Ln 3, D.H.A. Phase 8, Zulfiqar & Al Murtaza Commercial Area, Phase 8, Defence Housing Authority, Karachi, Sindh 75500 Phone: 0321-7378670 Email: info@restorenutra.com