Terms of service

Last Updated: July 19, 2026

Welcome to Restore Nutra. These Terms of Service ("Terms") govern your access to and use of restorenutra.com (the "Website") and any products purchased through it. By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree, please refrain from using our Website or services.

1. About Restore Nutra

Restore Nutra is a nutritional supplement brand offering health and wellness products for sale online, with delivery across Pakistan and Cash on Delivery (COD) available on eligible orders.

2. Eligibility

By using our Website, you confirm that you are at least 18 years of age or are placing an order under the supervision of a parent or legal guardian. Our supplements are intended for adult use only, unless otherwise specified on the product listing.

3. Product Information

We make every effort to display accurate product descriptions, ingredients, images, and pricing. However, we do not warrant that product descriptions, images, or other content on the Website are entirely error-free, complete, or current. Slight variations in packaging or formulation may occur due to manufacturer updates.

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Please consult a qualified healthcare professional before starting any new supplement, especially if you are pregnant, nursing, taking medication, or have an existing medical condition.

4. Orders and Order Acceptance

  • All orders placed through the Website are subject to acceptance and availability of stock.
  • We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of suspected fraud, pricing errors, or COD order abuse.
  • Order confirmation via phone call or WhatsApp may be required before dispatch, particularly for Cash on Delivery orders.
  • Prices listed on the Website are subject to change without prior notice.

5. Payment Terms

We currently accept the following payment methods:

  • Cash on Delivery (COD): Payment is collected in cash at the time of delivery by our courier partner.
  • Online/Bank Payment methods, where made available on the Website at checkout.

Customers are responsible for ensuring accurate and complete payment and having the exact order amount ready at the time of delivery for COD orders.

6. Shipping and Delivery

Please refer to our Shipping Policy for detailed information regarding delivery timelines, shipping charges, and coverage areas.

7. Returns, Refunds, and Cancellations

Please refer to our Return & Refund Policy for full details on eligibility, process, and timelines.

8. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, product images, and branding, is the property of Restore Nutra and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without our prior written consent.

9. Prohibited Uses

You agree not to use our Website for any unlawful purpose, including but not limited to:

  • Submitting false or fraudulent orders.
  • Attempting to gain unauthorized access to our systems or data.
  • Interfering with the proper functioning of the Website.
  • Violating any applicable local, provincial, or federal law.

10. Limitation of Liability

To the fullest extent permitted by law, Restore Nutra shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or Website, including but not limited to adverse reactions resulting from misuse of supplements or failure to consult a healthcare professional prior to use.

11. Indemnification

You agree to indemnify and hold harmless Restore Nutra, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from your misuse of the Website or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Karachi, Sindh.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Website after changes constitutes your acceptance of the revised Terms.

14. Contact Us

For questions regarding these Terms of Service, please contact:

Restore Nutra Office 102, 1st Floor, Plot No: 176-C, Al-Murtaza Commercial Ln 3, D.H.A. Phase 8, Zulfiqar & Al Murtaza Commercial Area, Phase 8, Defence Housing Authority, Karachi, Sindh 75500 Phone: 0321-7378670 Email: info@restorenutra.com